Generative AI in Legal Directions: Trends, Challenges, and Actions to Take
Anna-Catherine Bénard-Lotz's intervention, Head of the Expert Commission on Digital Innovation & Legal Directions (AFJE), as part of the roundtable "The Impact of AI for Lawyers in 2024: Technology, Skills, Use Cases".
The Enthusiasm for Generative AI: Analysis of Trends and Expectations
I conducted a survey among members of the digital innovation commission. The results are obviously not representative of the entire reality experienced by AFJE members, but they highlight trends, especially concerning smaller legal departments (i.e., those with 1 to 5 members, and more rarely with over 15 members).
The first notable aspect is a genuine enthusiasm for generative AI since the arrival of ChatGPT, even though the legal departments surveyed claimed to already have fairly moderate experience in terms of AI usage. It is evident that they have all become familiar with ChatGPT, to the extent that 50% of them declare using it in a professional context.
However, it should be noted that despite the enthusiasm, lawyers primarily want to measure the impact of AI on their profession.
How AI Operates: Necessity of Understanding and Training Needs
The second interesting point is understanding how AI works and what it is. It is precisely this lack of understanding that explains why it is not yet more widely used. And because we are legal professionals, this lack of understanding has repercussions on contracts, especially when contracting with providers who supply us with generative AI.
How can we draft a contractual clause, which will then bind our liability, regarding the use of generative AI if we do not fully understand how it works? This translates into an immense need for training that we have identified when launching our training announcement for the use of Chat GPT.
Data Security and Confidentiality: Major Challenges in the Era of AI
Another consistent concern when discussing generative AI with lawyers is the fear regarding data security. This fear is twofold. First, it concerns the risk of our data escaping us. Second, it concerns the fear of querying data that we do not consider confidential but ultimately become so. Data protection and confidentiality are indeed the primary challenges of using AI within legal departments.
Legal Directions: Initiatives for Deploying a Generative AI Action Plan
In the survey conducted among members of the Commission, we asked about the deployment of an action plan within the legal department. Three options were provided: "we have an action plan currently being implemented"; "we have an action plan to be deployed in the coming months"; "we have no action plan."
In reality, many legal departments do not take the initiative to develop action plans concerning generative AI; they intervene upon request. The initiative often originates from the General Management or is entrusted to other departments, thereby intersecting with the management of existing laws, which in some structures is not always under the purview of the legal department.
United Towards AI: Active Legal Leadership and Imperative Collaboration
Even though AI regulation is still being developed, lawyers must leverage their central position to proactively address this issue, moving beyond a mere regulatory technician role. AI is an enterprise-wide project that requires collective effort.
Take the initiative within the legal department and propose plans that extend beyond the legal spectrum. Communicate, seek information, observe what's happening in other departments, and continue your education. This is collaborative work done in a cross-functional manner.
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Aurelie Morin's Presentation, Legal Operations Manager (La Poste Group), as part of the panel discussion "The Impact of AI on Lawyers in 2024: Technology, Skills, Use Cases."
Digitalization and the use of generative AI are part of the objectives of the Legal Department's strategy at La Poste Group.
First Steps Towards AI: Training and Legal Collaboration at La PosteEven before ChatGPT became the focus of daily conversations, we had established a multidisciplinary working group covering various areas of law, consisting of 10 lawyers, to test it.
In the meantime, we have implemented some training sessions and conducted awareness-raising actions to engage the lawyers. We are 140 within La Poste's legal department, and we have created legal cafes to share with the Caisse des Dépôts group. In total, we are 800 lawyers to exchange ideas, define what we are talking about AI, generative AI, extractive AI, and what they correspond to. But also, to handle AI and test it.
Implementing AI in the Legal Landscape: Experiences and Reflections at La PosteBeyond our ongoing reflection on the impacts of AI and its use in our profession, we are also involved at a global level. One of our legal directors worked with all of La Poste's departments to draft a memo on data protection, advising all postal workers not to share any personal or company data when using ChatGPT. A group of lawyers is currently working on use cases. As a Legal Ops manager, I collaborate with our DATA/AI division and the Transformation Department to monitor the evolution of our environment in light of Generative AI.
Challenges and Initiatives: AI in the Service of Legal Transformation
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